FREQUENTLY ASKED
What is the return policy?
We accept returns within 14 days from the date of delivery. If you would like to return an item, please note the following:
- Returns are subject to a R400 return fee per item.
- The item must be unused, in original condition, and in its original packaging.
- Once we receive the returned item and confirm its condition, we will process your return.
Please contact us at shoptimeframespply@gmail.com to initiate the return process. Return shipping costs are the responsibility of the customer and must be paid in full.
how much does shipping cost ?
Shipping costs are R120 for our standard delivery option, which we fulfill using The Courier Guy.
When will I get my order?
Estimated delivery within 7–14 business days, carefully handled and shipped with our trusted partners to ensure your order arrives safely.
Are your products 100% authentic?
Yes, all our clothes and sneakers are 100% authentic. We thoroughly verify every item before it’s shipped to ensure you receive only genuine products from trusted brands.